Effective September 3, 2026
Our Official Channels
SMC Diamonds communicates only through:
- Website: smcdiamonds.ca
- Email: info@smcjewels.ca
- Our official store location and published phone number
Any other domain, email address, social media profile or messaging account claiming to be SMC Diamonds should be treated as unverified until you confirm it with us directly.
Warning Signs of Fraud
- Requests for payment to a personal account, cryptocurrency wallet, gift card or unfamiliar third party
- Pressure to pay immediately for a limited or reserved diamond
- Prices dramatically below market for certified stones
- Emails or messages with slightly altered domain spellings
- A request to change payment details partway through an order
- Grading reports supplied as images only, with no verifiable certificate number
How to Verify a Grading Report
Certified diamonds carry a report number that can be verified directly on the issuing laboratory's own website. Always verify the number yourself rather than relying on an image or PDF sent to you.
Payments and Payment Instructions
Confirm payment instructions directly with SMC Diamonds before transferring funds. If you receive updated banking or payment details, call us using our published number to verify before paying. SMC Diamonds is not responsible for funds sent to accounts that were not confirmed with us directly.
Security Disclaimer
We use reasonable safeguards to protect our website and client information, but no website or transmission method is completely secure. SMC Diamonds is not responsible for loss arising from fraudulent third-party websites, impersonation, phishing, interception of communications outside our control, or a client acting on instructions that were not issued by SMC Diamonds. Links to third-party sites are provided for convenience and we are not responsible for their content or security.
Report Suspected Fraud
If you receive a suspicious message or believe someone is impersonating SMC Diamonds, forward the details to info@smcjewels.ca. If you have already sent money, contact your bank or payment provider and local law enforcement immediately.
Contact Us
SMC Diamonds · info@smcjewels.ca · smcdiamonds.ca